Carrot CRM Integration Offline

Incident Report for Carrot

Resolved

This has been validated as resolved for new incoming form submissions
Posted Jan 24, 2026 - 09:38 PST

Monitoring

A fix has been implemented and is being validated.
Posted Jan 24, 2026 - 09:34 PST

Identified

There is an issue with some Carrot Web form submissions being sent to Carrot CRM. Over night there were errors on page load when this issue was hit. Form entries are saved and available in Carrot Web → Forms, but some are not being successfully transferred to Carrot CRM.
Posted Jan 24, 2026 - 09:22 PST
This incident affected: Member Websites.