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Incident Report for Carrot

Postmortem

A change we made adding a new feature to our carrot.com code caused performance problems that took the site down.

We have put processes in place to prevent changes like that making it into our codebase.

Posted Oct 14, 2019 - 08:37 PDT

This incident has been resolved.

Posted Oct 03, 2019 - 15:53 PDT

A fix has been implemented and we are monitoring the results.

Posted Oct 03, 2019 - 15:49 PDT

We are currently investigating this issue.

Posted Oct 03, 2019 - 15:38 PDT

This incident affected: Member Websites and User Account Admin.